CSEA reporting


  • Industry puts in place processes and allocates resources to enable the timely identification and reporting to authorities of online child sexual exploitation and abuse.
  • The companies’ staff are equipped with the knowledge and skills required to respond effectively to incidents of online child sexual exploitation and abuse.
  • A health and wellness programme is in place to help protect all staff who come into contact with child sexual exploitation material.
  • Statutory protections are in place to allow industry to fully and effectively report online child sexual exploitation and abuse, including the transmission of content, to law enforcement or another designated agency.

Why is it needed?

  • CSEA remains one of the most under-reported crimes with the vast majority taking place behind closed doors. The Internet offers a rare window into these crimes. In addition to protecting their own customers and services, actions by industry can support the identification of victims and offenders who otherwise could potentially never be identified.
  • Industry reporting enables companies to provide safe platforms and services for children and young people and helps to deter offenders.
  • Robust programs and procedures for the handling of illegal material help to protect staff from unnecessary exposure that could impact upon their health and wellness; and decrease the revictimization of the victim(s) depicted in the material.
  • Robust programs and procedures provide companies with the ability to prioritise and escalate cases as appropriate and securely handle illegal material.
  • Statutory protections provide companies with the authority and confidence to process this material.

Good practice

  • Sufficient resources should be allocated to ensure an efficient and effective response to cases of online child sexual exploitation and abuse.
  • All technology company staff that could be in a position to come into contact with incidents of child sexual exploitation and abuse should agree to participate in this work voluntarily; have the required knowledge and skills; and be appropriately vetted, trained and supported.